How should you document the installation for quality assurance and warranty?

• A. Only the date
• B. The technician's initials
• C. Record the vehicle information, part numbers, adhesive type, cure time, calibration status, and photos or notes of the install
• D. The windshield brand and model only

Answer: (C)

Documenting an installation is about creating a complete, traceable record that shows the job was done correctly and can be reviewed for quality and warranty purposes. The best approach is to capture all the details that affect safety, performance, and coverage. Include the vehicle information (VIN, year, make, model), the exact parts used (part numbers), the adhesive type and any relevant batch information, the cure time and the conditions during curing, and the calibration status of any sensors or ADAS systems after installation. Add photos or notes that document the install process, the fit and seal, any notable conditions, and the steps taken.

This level of detail matters because quality assurance relies on verifiable evidence that the correct parts and materials were used and that the installation procedures, including cure and calibration requirements, were followed. For warranty, having a complete record helps confirm that the installation met required guidelines and that safety-critical systems are properly reinitialized, which can be essential for claim processing. Simple information like only the date or only the technician’s initials doesn’t prove the full process was completed correctly, and focusing only on brand or model misses the procedural and calibration steps that protect safety and warranty.